The Chefs Toolbox usually ships all online orders within 2-3 business
days of your
order being placed. Your order is shipped from Sydney, Australia.
Please note: at busy times we will need more time to ship your
order, and our shipping partners may also experience delays in getting
deliveries to you. This may affect orders placed between 10-24
December, and when we run major sales such as Mother’s Day specials,
clearance sales, special offers etc. Please allow extra time for your
delivery to arrive at such times, and place you orders as early as
Parcels are shipped via Australia Post or Fastway Couriers (within
New Zealand Post (within New Zealand), for your convenience. In most
delivery person will either deliver your parcel to your door, or leave
a card to
advise you to collect your item from your nearest postal facility if
you are not
home at the time of delivery.
If you have not received your items within 14 business days of placing
please contact our Support Team on (Australia) ph 1300 135 816 or (NZ)
277 or email us at firstname.lastname@example.org.